Privacy Policy

Welcome to SSV Mart – Your trusted online grocery and supermarket.

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or mobile app.

1. Information We Collect

We may collect the following types of information

• Personal Information: Name, phone number, email address, delivery address.
• Payment Information: Credit/debit card details, UPI, or other digital payment details (processed securely through third-party gateways).
• Order Information: Products purchased, order history, preferences.
• Device Information: IP address, browser type, operating system, device type, and app usage data.
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• 2. 

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you regarding your orders, offers, and updates.
• Improve our website, app, and customer service.
• Personalize your shopping experience.
• Prevent fraud and ensure secure transactions.

3. 

Sharing Your Information

We do not sell your personal information.

We may share your data with:

• Logistics partners for order delivery.
• Payment gateways for secure transactions.
• Service providers who help us improve our website/app.
• Law enforcement or legal requests, if required.

4. 

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences.
• Provide a better shopping experience.
• Analyze site traffic.

You can control cookie settings in your browser.

5. 

Data Security

We implement strict security measures to protect your data:

• SSL encryption
• Secure servers and databases
• Limited employee access to sensitive information

6. 

Your Rights

You have the right to:

• Access or correct your personal information.
• Request deletion of your account/data.
• Opt-out of promotional emails or messages.

You can manage these preferences from your account settings or contact us directly.

7. 

Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age.

8.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with the updated date.